VIRTUAL CONSULTATIONS
Senior Steps new Offering
Caring for our loved ones while balancing other life responsibilities can be daunting and overwhelming. Senior Steps believes that having access to reliable and useful information in a timely manner can help alleviate those concerns.
Senior Steps is now offering Virtual Consultation and Assessment as part of our role as Geriatric Care Managers. With this Virtual consult, done over video-chat or other communication methods, we can provide a full-featured overview of a specific issue to be addressed or an upcoming problem that we can help rectify. These consultations are offered by our Geriatric Care Managers on staff, and can be scheduled directly on our website or by emailing consultations@seniorsteps.org or calling us at 617-405-8796.
Questions we can help with:
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How can we care for an elder family member when we return to work?
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What additional precautions should we take in light of the ongoing pandemic?
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When is additional medical help needed for my elder relative?
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How do I set up a virtual conference with elders?
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How can we ensure our elder relatives are safe and well-cared for?
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How can we advocate for our relatives who may be in an assisted living facility or nursing home?
SERVICES
Senior Steps offers a full range of Care Management Services.​
​We provide care to seniors and their families on Boston's South Shore and beyond. The practice, Senior Steps, Navigating Transitions in Later Life, provides guidance, advocacy, education, and coaching to secure the very best medical and home care for clients. With a background in both education and nursing, we build a team of personal and professional support unique to each client in living life where and how they wish.
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Carolyn Walsh bridges her background in education and nursing to provide comprehensive assessment and recommendations for senior clients and their families. Carolyn’s experience caring for the elderly in both clinical environments and home settings provides the expertise to consult, advise and guide on both acute care needs, as well as managing and meeting needs over time. With a unique sense of appreciation for each season of life, Carolyn will guide you to experience the very best during these later years.
Senior Steps offers care consultations in person, by phone, or through e-mail.
What is a Care Consultation?
A Care Consultation is an in-depth, personalized service for individuals and families who are facing many decisions and challenges associated with aging and related disorders. The goal is for each family to develop a better understanding of needs, make a plan to secure needed care, and develop strategies for the best possible care management and communication. Consultations are provided in person, by phone, or through email.
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How do I schedule a Care Consultation?
To schedule a care consultation, you can use our website here, email consultations@seniorsteps.org, or call us at 617-405-8796. We always make sure to respond within 24 hours.
Care Management is at the heart of what we do.
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What is Care Management?
Care management is a set of activities intended to improve patient care and reduce the need for medical services by enhancing coordination of care, eliminate duplication, and helping patients and caregivers more effectively manage health conditions. These efforts have demonstrated potential to improve quality of life and control costs for patients.
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What are the activities of Care Management?
Care management includes all aspects of monitoring and assisting in senior care. Medication review, discharge from hospital to rehab, rehab to home, advocacy, education, are just some of the aspects of Senior Steps Care Management. Reviewing medications, speaking with doctors and other healthcare professionals, educating clients and family members to ask the right questions, empowers you to have full knowledge and understanding of appropriate care and treatment. Senior Steps makes sure you have control over your care!
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Personalization
Senior Steps ensures that each patient receives personalized care to fit their needs and wants. We work with patients and their families to create the best action plan for each individual.
Advocating for our clients is our #1 priority.
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How does Senior Steps Advocate?
During transitions from home to a new living environment, or from the hospital to rehab, Senior Steps will advocate for the client's best interests. By monitoring medical, physical, emotional, and even social areas, Senior Steps will ensure optimum care and attention to client needs. Clients and families can rest assured Senior Steps is looking out for their best interests.
Senior Steps works with clients and their families to educate and understand.
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Education
Navigating later life can bring all sorts of challenges ...and opportunities! Knowing the options to make appropriate, healthy, beneficial transitions and change with living, social, medical, financial and legal arrangements is essential for best results. Senior Steps offers the expertise in the field of senior care that will save time and frustration.
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Cutting Costs
Senior Steps has worked with all areas affecting seniors. Navigating the various elements and services available can cost unnecessary time and money! With a one time assessment Senior Steps works with you to develop a plan of care, anticipating needs over time. Senior Steps also works with clients and families offering recommendations for home care services, new living arrangements, legal advisors, financial planners, even social activities. As a liaison for these types of services, Senior Steps will help clients avoid costly mistakes.