top of page


Senior Steps is a Geriatric Care Management company founded in 2017 by Carolyn Walsh. Carolyn brings her unique set of skills, clinical and home care experience, and a positive sense of aging to members of the South Shore Community. 

With a unique sense of appreciation for each season of life,
Senior Steps will guide you to experience the very best during these later years.

Pool Side


A Certified Geriatric Care Management Company

Carolyn 5.jpg


Certified Geriatric Care Manager and Founder

Carolyn founded Senior Steps in 2017 to bring top-quality care and advocacy to older adults and has continued to grow our team and range of services to tailor to clients’ varying needs. She bridges her background in education and nursing to provide comprehensive assessment and recommendations for senior clients and their families.  Her experience caring for the elderly in both clinical environments and home settings provides the expertise to consult, advise and guide on acute care needs, as well as managing and meeting needs over time. With a unique sense of appreciation for each season of life, Carolyn will guide you to experience the very best during these later years.

ML Champagne 2021.jpeg


Director of Client Services

Mary Louise, the team’s Director of Client Services, provides care for seniors and their families with a wide range of guidance, advocacy, care management, and education on safe lifestyle options and solid forward care plans. With a growing top professional referral network, she connects with and assists Senior Steps clients with our staff of nurses, social workers, and network of professionals in the fields of elder law attorneys, physicians, therapists, financial advisors, and health care organizations, insurance companies, guardians, home care, assisted living communities, VNA, durable medical equipment companies, and more. Having been in an ever-changing senior care field for 13 years in various management positions, she has earned the title of Certified Senior Advisor from the Society of Certified Senior Advisors and was trained by Board Certified Dementia Educator for National Institute for Dementia Education (NIDE) and certified with the Brass Ring Memory Care Dementia training.  To continue this educational investment, she has received her certificate in Person-Centered Case Management from Boston University, Center for Aging & Disability Education & Research, School of Social Work. In her personal life, her joy is to celebrate many occasions with her family and friends, run outdoors, and read good books.

Lindsay 4.jpg


Care Advocate

Lindsay, our expert Care Advocate, has been working in the healthcare industry for 15 years. Geriatrics has always held a special place for her. She worked as a nurse in long-term care, short-term rehab, primary care, and on a dementia unit. Being part of the Senior Steps team has allowed her to marry all the things she loves most about being a nurse. It gives her an opportunity to provide a focused, person-centered approach to care for her clients. When she is not working, she is a busy wife and mom of two.

Lisa Nelson Headshot 12.21.png


Director of Operations

Lisa has been the Director of Operations for Senior Steps since 2019. Before joining the team, she worked at the Dana Faber Cancer Institute for five years as a purchasing agent where her role involved meeting with doctors and medical staff, as well as medical sales reps, to discuss testing out new products in the industry. She worked in geriatric care on a personal level taking care of her own elderly parents, especially after her mother started showing symptoms of dementia. At Senior Steps, she runs much of the day-to-day work behind the scenes and ensures operations run smoothly for our clients.

S Walsh 2021.jpeg


Business Development Manager

Stephen joined Senior Steps as Manager of Business Development shortly after the company was founded to handle marketing operations and help connect our team with those in need of our services. He is certified through BU's Center of Aging & Disability Education & Research and brings a unique background in writing, marketing, and social media development to facilitate communications for our clients and logistical online operations.

Interested in speaking with any one of our practitioners? Get in touch today and see what they can do for you!

bottom of page