ABOUT US

MARY LOUISE CHAMPAGNE

Director of Client Services

Mary Louise, the team’s Director of Client Services, provides care for seniors and their families with a wide range of guidance, advocacy, care management, and education on safe lifestyle options and solid forward care plans. With a growing top professional referral network, she connects with and assists Senior Steps clients with our staff of nurses, social workers, and network of professionals in the fields of elder law attorneys, physicians, therapists, financial advisors, and health care organizations, insurance companies, guardians, home care, assisted living communities, VNA, durable medical equipment companies, and more. Having been in an ever-changing senior care field for 13 years in various management positions, she has earned the title of Certified Senior Advisor from the Society of Certified Senior Advisors and was trained by Board Certified Dementia Educator for National Institute for Dementia Education (NIDE) and certified with the Brass Ring Memory Care Dementia training.  To continue this educational investment, she has received her certificate in Person-Centered Case Management from Boston University, Center for Aging & Disability Education & Research, School of Social Work. In her personal life, her joy is to celebrate many occasions with her family and friends, run outdoors, and read good books.

LINDSAY CERONE

Care Advocate

Lindsay, our expert Care Advocate, has been working in the healthcare industry for 15 years. Geriatrics has always held a special place for her. She worked as a nurse in long-term care, short-term rehab, primary care, and on a dementia unit. Being part of the Senior Steps team has allowed her to marry all the things she loves most about being a nurse. It gives her an opportunity to provide a focused, person-centered approach to care for her clients. When she is not working, she is a busy wife and mom of two.

LISA NELSON

Director of Operations

Lisa has been the Director of Operations for Senior Steps since 2019. Before joining the team, she worked at the Dana Faber Cancer Institute for five years as a purchasing agent where her role involved meeting with doctors and medical staff, as well as medical sales reps, to discuss testing out new products in the industry. She worked in geriatric care on a personal level taking care of her own elderly parents, especially after her mother started showing symptoms of dementia. At Senior Steps, she runs much of the day-to-day work behind the scenes and ensures operations run smoothly for our clients.

STEPHEN WALSH JR.