Senior Steps is a Geriatric Care Management company founded in 2017 by Carolyn Walsh. Carolyn brings her unique set of skills, clinical and home care experience, and a positive sense of aging to members of the South Shore Community.
With a unique sense of appreciation for each season of life,
Senior Steps will guide you to experience the very best during these later years.
SENIOR STEPS STAFF
A Certified Geriatric Care Management Company
Certified Geriatric Care Manager and Founder
Carolyn founded Senior Steps in 2017 to bring top-quality care and advocacy to older adults. Having worked with seniors and their families in various healthcare facilities, she has built the company with a mission of filling in the gaps in a system that fails to provide accessible, comprehensive, person-centered care to the elderly. With an extensive network of trusted service providers and community contacts built over many years of experience in nursing and geriatric care management, she has continued to grow our team and range of services to tailor to clients’ varying needs. She bridges her background in communications, education, and nursing to provide thorough assessment and recommendations for aging clients and their families. Her experience caring for the elderly in both clinical environments and home settings provides the expertise to consult, advise and guide on acute care needs, as well as managing and meeting needs over time. With a unique sense of appreciation for each season of life, Carolyn and her team will guide you to experience the very best during these later years.
MARY LOUISE CHAMPAGNE
Director of Client Services
Mary Louise, the team’s Director of Client Services, provides care for seniors and their families with a wide range of guidance, advocacy, care management, and education on safe lifestyle options and solid forward care plans. With a growing top professional referral network, she connects with and assists Senior Steps clients with our staff of nurses, social workers, and network of professionals in the fields of elder law attorneys, physicians, therapists, financial advisors, and health care organizations, insurance companies, guardians, home care, assisted living communities, VNA, durable medical equipment companies, and more. Having been in an ever-changing senior care field for 13 years in various management positions, she has earned the title of Certified Senior Advisor from the Society of Certified Senior Advisors and was trained by Board Certified Dementia Educator for National Institute for Dementia Education (NIDE) and certified with the Brass Ring Memory Care Dementia training. To continue this educational investment, she has received her certificate in Person-Centered Case Management from Boston University, Center for Aging & Disability Education & Research, School of Social Work. In her personal life, her joy is to celebrate many occasions with her family and friends, run outdoors, and read good books.
Lindsay, our expert Care Advocate, has been working in the healthcare industry for 15 years. Geriatrics has always held a special place for her. She worked as a nurse in long-term care, short-term rehab, primary care, and on a dementia unit. Being part of the Senior Steps team has allowed her to marry all the things she loves most about being a nurse. It gives her an opportunity to provide a focused, person-centered approach to care for her clients. When she is not working, she is a busy wife and mom of two.
Director of Operations
Lisa has been the Director of Operations for Senior Steps since 2019. Before joining the team, she worked at the Dana Faber Cancer Institute for five years as a purchasing agent where her role involved meeting with doctors and medical staff, as well as medical sales reps, to discuss testing out new products in the industry. She worked in geriatric care on a personal level taking care of her own elderly parents, especially after her mother started showing symptoms of dementia. At Senior Steps, she runs much of the day-to-day work behind the scenes and ensures operations run smoothly for our clients.
STEPHEN WALSH JR.
Business Development Manager
Stephen joined Senior Steps as Manager of Business Development shortly after the company was founded to handle marketing operations and help connect our team with those in need of our services. He is certified through BU's Center of Aging & Disability Education & Research and brings a unique background in writing, marketing, and social media development to facilitate communications for our clients and logistical online operations.
Dementia Caregiving Specialist
With over 20 years as a Caregiver Support Group Facilitator, Joan has extensive experience working with families and caregivers of loved ones with dementia. Her professional education and training is well complemented by her own personal experience caring for family members with Alzheimer's. This unique perspective enables her to bring first hand knowledge and insight into the reality of caregiving, and is the cornerstone of her practice offering education, encouragement and support to families. Joan continues to provide educational training in dementia and dementia care for professional staff and clinicians in home care, where she's worked for over 15 years, as well as in assisted living and long term care environments.
Interested in speaking with any one of our practitioners? Get in touch today and see what they can do for you!